Our stores

Kigali Heights Store

KG 7 Ave

Kigali City Mall Store

Kn 4 Ave

Kibagabaga Store

Kg 19 Ave

Kigali International Airport

KK 5 rd

FAQs

Answer:

If you are in Rwanda, shop our products faster online via www.uzuriky.com. You may also want to pass by our stores for a premium trying interaction experience where you get to try the shoes for your perfect fit, shop from our stores at Kigali height 1st floor (opposite I&M and Ecobank) , KCM (former UTC) 1st floor, Kibagabaga near the Hospital at Trinity house 1st floor and at the Kigali international Airport departure area.

Answer:

We have a diverse range of prices,that can be checked via www.uzuriky.com .All prices are the same whether it’s in the physical stores or online.

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We are open from 8AM to 8PM from Monday to Saturday, and Sunday, from 10AM-6PM

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Yes you can,however the returns are only accepted within 5 days of the date of purchase. To be eligible for return, your item must be unused and in the same condition that you received it. Make sure that the return is done only if the product is in this range: the wrong size, has a production issue, or needs a slight adjustment for your foot.

Answer:

If you received our product and it has been damaged during shipment, please contact us immediately for assistance. We shall make sure it is returned to us for reparations purposes and we shall replace your product in the shortest amount possible.

In addition to this, if you have purchased our product, have been using it for a while f and it needs adjustment, you are also eligible for free reparation.

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Yes you can customise your own shoes, visit any of our stores, our sales assistants will help you with the available materials and your design will be produced to your requirements and preferences.

Answer:

Once you place your order on our website, we ship to your doorstep in Kigali free of charge. For our customers outside of Kigali ,your order is shipped to the transportation agency of the customer's choice and the customer pays for the courier charges.

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If you shop from the website your order will take 24 to 72 hours to be shipped to your doorstep and it takes 7 working days for International deliveries. However these days can be extended or get to you before the expected days.

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Our shoes are hand made by amazing women and Youth in Rwanda who were trained by experienced experts from the shoe making industry and have all technical skills to make fashionable and durable shoes.

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We use mixture man made leather also known as vegan leather , woven cotton textile and recycled tires.We don’t use animal Leather on our products.

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We accept Visa card, Mastercard ,Mobile Money,Amex and Paypal on the website.

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Define our products are designed and manufactured in Rwanda according to rigorous standards,We are an established company and our products have been field tested for more than 8years.

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Yes ,You can purchase our products everywhere you are around the world because we can ship worldwide with the DHL company.

Answer:

Shipping costs are calculated at the checkout ,based on the weights of your products and the shipping address. To find out how much shipping will cost , please add the desired shoes to your cart and complete the checkout process.

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Once your order is ready to be shipped by DHL, our staff will be happy to provide you with a tracking number to track your parcel.

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A refund is only done if the product has clear production errors that are also communicated at least within 3 days after delivery and All product orders are subject to availability, if there are difficulties regarding the supply of products or there are no more items left in stock, we will reimburse any amount that you may have paid.

Contact us

For further support and other questions concerning our products and services.