Thanks for shopping with UZURI K&Y
If you are not entirely satisfied with your purchase, we’re here to help !
Please read carefully the policies set to help us serve you in the best way possible.
1. You have 30 days to return an item from the date you received it.
2. To be eligible for a return, your item must be unused and in the same condition that you
received it. Your item must be in the original packaging.
3. Your item needs to have the receipt or proof of purchase.
4. Once the item is eligible you will be able to choose an available pair in the store or online.
5. If your pair was customized you may customize again the same pair or a different pair.
1. Once we receive your item, we will inspect it and notify you that we have received
your returned item. We will immediately notify you on the status of your refund after
inspecting the item.
2. If your return is approved, we will initiate a refund using the same method of
payment the customer used to purchase the item whether they used
credit/debit card, mobile money or cash.
3. If you pay with card you will receive the credit within a certain amount of days, depending
on your card issuer’s policies.
1. You will be responsible for paying for your own shipping costs for returning your item.
Shipping costs are nonrefundable.
2. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions on how to return your item to us, contact us.
Email : firstname.lastname@example.org
Tel : +250787915264 | +250738915264]CONTACT US NOW!